Custom Domains Setup Guide

Connect your own domain to your SAAS platform for a professional brand experience

Why Custom Domains?

Professional Branding

Use your own domain like app.yourbrand.com instead of generic subdomains

Customer Trust

Customers trust familiar domains more than third-party platforms

SEO Benefits

Build domain authority and improve search engine rankings

Complete Control

Own your web presence without dependence on external platforms

1

Choose Your Domain

Recommended Patterns:

  • • app.yourdomain.com - Most popular choice
  • • portal.yourdomain.com - Professional alternative
  • • dashboard.yourdomain.com - Clear purpose
  • • yourdomain.com - Use main domain (advanced)
2

Configure DNS Settings

Important

DNS changes can take 24-48 hours to propagate globally. Plan accordingly.

Add CNAME Record

Log in to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and add this CNAME record:

Type
CNAME
Name
app
Value
autolaunchy.com

Common DNS Providers

Cloudflare

  1. 1. Go to DNS tab
  2. 2. Click "Add record"
  3. 3. Set Type: CNAME
  4. 4. Set Proxy status: DNS only

GoDaddy

  1. 1. Go to DNS Management
  2. 2. Click "Add" under Records
  3. 3. Select CNAME from dropdown
  4. 4. Fill in the details above
3

Add Domain in Autolaunchy

  1. 1Go to your Custom Domains page
  2. 2Click "Add Custom Domain"
  3. 3Enter your domain (e.g., app.yourdomain.com)
  4. 4Select which SAAS project to connect
  5. 5Click "Verify and Connect"
4

SSL Certificate

Automatic SSL

SSL certificates are automatically provisioned and renewed for all custom domains

Once your domain is verified, an SSL certificate will be automatically issued within 24 hours. Your site will be accessible via both HTTP and HTTPS, with automatic redirects to the secure version.

✓

Verify Your Setup

Check these items:

  • Domain loads without errors
  • SSL certificate is active (https://)
  • Login and registration work properly
  • All pages and features function correctly

Testing Tools

  • • Use nslookup your-domain.com to verify DNS
  • • Check SSL with SSL Labs
  • • Test from different devices and networks

Troubleshooting

Common Issues

Domain not loading

Check if DNS has propagated using online tools like whatsmydns.net. Wait 24-48 hours.

SSL certificate pending

SSL certificates can take up to 24 hours to issue. Ensure DNS is properly configured.

Login issues

Clear browser cache and cookies. Ensure you're using the correct login credentials.

Need Help?

If you're still having issues, our support team is here to help.

Contact Support